Privacy Policy and Terms of Service

As an organization specialized in regulatory compliance, we apply to our own operations the same standards of rigor that we promote in our programs and advisory services. This section brings together the privacy policies and terms of service that govern our relationship with our users and clients.

We strictly comply with personal data protection and information security laws in every country where we operate, and we implement technical and organizational controls to safeguard the confidentiality, integrity and availability of data: the Organic Law on Personal Data Protection in Ecuador, Law 29733 in Peru and Law 1581 of 2012 in Colombia.

View the signed Personal Data Processing Policy (PDF, in Spanish)

Privacy Policy

We value the privacy and security of the information you share with us.

This Privacy Policy describes how we collect, use, share, protect and process your information.

Any information you provide to us is used strictly to process and complete your purchase and/or for internal analytical purposes. We will not sell or redistribute your information to third parties.

We make commercially reasonable efforts to protect your information from unauthorized disclosure. We may use your order information to process your purchase, provide a refund, provide customer service, improve or personalize our products and services, or comply with applicable financial, tax, legal or compliance requirements. If you have any questions or concerns regarding this Privacy Policy, please contact us.

6.1. Purposes of processing customer data

• Carry out the steps required to pursue the corporate purpose of Líderes Empresariales Apla as regards fulfilling the services agreed with the data subject.
• Send invitations to events and offer new products and services.
• Handle requests (applications, complaints, claims).
• Conduct satisfaction surveys regarding the goods and services offered by Líderes Empresariales Apla.
• Provide contact information to the sales force, telemarketing, market research and any third party with which Líderes Empresariales Apla has a contractual relationship for activities of that kind (market research, telemarketing, etc.) in order to carry them out.
• Contact the Data Subject by telephone to conduct surveys, studies and/or confirm personal data necessary for the performance of a contractual relationship.
• Contact the Data Subject by electronic means – SMS or chat, email – to send news related to loyalty campaigns or service improvement.
• Contact the Data Subject by email or WhatsApp to send quotes, statements, account statements, shipping confirmations, technical or commercial information, invoices and any other information related to the obligations arising from the contract between the parties.
• Organize training sessions, provide access to the virtual classroom and/or issue training certificates in the name of the data subjects.
• Provide access to and manage users in the virtual classroom to deliver e-learning courses, take assessments and issue training certificates.
• Provide access to and manage users on the AplaSoft Platform for searching public information databases and/or control lists.
• Screen against lists related to the management of the risk of Money Laundering, Terrorist Financing and Financing of the Proliferation of Weapons of Mass Destruction and/or the Business Ethics program or others applied by the company.